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Fitness equipment maintenance

From issue report to service follow-up.

FEM Ai Service helps fitness centres and sports laboratories bring maintenance, issue reports, recalls and spare parts together—and track service tasks through their status and follow-up.

FEM Ai Service
Workflow illustration

SERVICE WORKFLOW

From report to follow-up

Illustrative workflow
  1. 01Issue reportEquipment and description
  2. 02Service taskCreated from available details
  3. 03Follow-upStatus and spare parts
  4. 04✓Task completeStatus and service history
AI agents can help create tasks from available information and keep staff informed about task status.

Illustration — no customer data or live tasks

For fitness equipment teams across markets

Fitness centres
Sports laboratories

A clear process

Keep every reported issue moving forward.

When an issue report, planned maintenance task or recall needs attention, FEM Ai Service helps make the next step clear for the whole team.

  1. 01

    Record the need

    Link reported issues, maintenance needs and recalls to the relevant equipment.

  2. 02

    Create a service task

    An AI agent can use saved details to help create a task and flag what is missing.

  3. 03

    Follow up

    Staff update task status and record known service details.

  4. 04

    Keep the team informed

    Task status and follow-up help everyone see where the work stands.

One connected view

Equipment, service and follow-up belong together.

Keep equipment details and service history together—from the next planned maintenance task to a service task marked complete.

A

Maintenance plans

Track relevant dates, intervals and upcoming service actions.

B

Issue reports and tasks

Turn an issue report into a service task with clear details and current status.

C

Recalls

Record recalls against equipment and follow up on related service tasks.

D

Spare parts and service history

Record spare parts and the service details your team knows.

Let’s talk

Make equipment service easier to track.

Tell us about your equipment and workflows. We can discuss whether FEM Ai Service is a fit for your team.

Email us